SHIPPING POLICY
At oum.earth , we are committed to ensuring that your order is delivered safely and promptly. The following outlines our shipping and delivery policy for your convenience.
Processing Time:
All orders are processed within 2 business days (excluding weekends and public holidays).
Once your order is processed, it will be handed over to our trusted delivery partner for shipment.
Delivery Time:
Domestic deliveries typically take 5-10 business days from the date of dispatch.
Please note that delivery times may vary depending on your location, and unforeseen delays can occasionally occur.
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Shipping Charges:
Shipping charges are calculated at checkout based on the delivery address and the size/weight of your order.
Free shipping may apply to specific promotions or order values, as indicated on the checkout page.
Tracking Your Order:
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery progress.
You can track your order using the link provided in the email or by visiting our shipping partner’s website.
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Delivery Issues:
If there are any issues with your delivery (e.g., delay, damage, or missing items), please contact us at oum@iconicsportsco.com or call +91-7455001178.
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Our customer support team will assist you in resolving the issue promptly.