SHIPPING POLICY

At oum.earth , we are committed to ensuring that your order is delivered safely and promptly. The following outlines our shipping and delivery policy for your convenience.

Processing Time:

All orders are processed within 2 business days (excluding weekends and public holidays).

Once your order is processed, it will be handed over to our trusted delivery partner for shipment.

Delivery Time:

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Domestic (India):

Deliveries typically take 5–10 business days from the date of dispatch.

Delivery times may vary depending on your location, regional serviceability, and unforeseen courier delays.

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International (Outside India):

Deliveries typically take 10–21 business days from the date of dispatch.

Timelines may vary depending on the destination country, local customs clearance, and courier availability.

Please note that international customers are responsible for any applicable customs duties, taxes, or import fees levied by the destination country.

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Shipping Charges

Domestic: Shipping charges are calculated at checkout based on the delivery address and order weight/volume. Free shipping may apply for specific promotions or order values, as indicated on the checkout page.

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International: Shipping rates are calculated at checkout based on the destination country, delivery service, and order weight/volume. Any additional duties or import taxes are payable by the recipient at the time of delivery.​

Tracking Your Order:

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery progress.

You can track your order using the link provided in the email or by visiting our shipping partner’s website.

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Delivery Issues:

If there are any issues with your delivery (e.g., delay, damage, or missing items), please contact us at oum@iconicsportsco.com or call +91-7455001178.

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Our customer support team will assist you in resolving the issue promptly.